About the Position

The Keyholder is responsible for assisting with the daily operations of the Lilly Pulitzer retail store. This includes sales, client experience, and safeguarding the assets of the store.

A day in the life…
Understand the overall concept of Lilly Pulitzer, including the lifestyle, the client, the merchandise, and the heritage.
Understand and embrace the Core Values and Core Leadership Qualities set forth by Lilly Pulitzer.
Drive sales goals by providing exceptional client experience and supporting sales team by actively focusing on clients.
Demonstrate Lilly Pulitzer selling culture and ensure client experience.
Maintain accuracy in cash transaction management according to operating procedures.
Responsible for the opening and closing of the retail store.
Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
Positively resolve client-related issues as they arise or escalate to store management, when necessary.
Provide continuous feedback to store management team on store selling opportunities and successes.
Maintain the Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
Safeguard the assets of the store.

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